Privacy Policy

This Privacy Policy describes how ChequeMaster.com ("ChequeMaster", "we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website (chequemaster.com), purchase a license, or use our cheque printing and management software (the "Software").

ChequeMaster is desktop software. You purchase a license on our website, download and install the Software on your own Windows computer, and activate it using a license key. The Software runs entirely on your computer.

By accessing our website or using the Software, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described here. If you do not agree, please stop using the website and Software. This policy does not govern the data practices of any third-party websites linked from our platform — those are subject to their own privacy policies.

ChequeMaster.com is a Windows desktop cheque printing and management product. It is operated by ANILKUMAR CHANDRAKANT SUTHAR, an individual proprietor — not an incorporated company or registered firm. Any reference to "ChequeMaster", "we", or "our" in this document refers to this individual operator.

Operator contact details:
Legal Name: ANILKUMAR CHANDRAKANT SUTHAR
ChequeMaster.com | A/604, Sanskar Residency, Chandlodiya, Ahmedabad, Gujarat 382481, India
Email: chequemaster.com@gmail.com

The table below details every category of personal data we collect through our website, how it is gathered, and whether it is required.

What we do not collect: We do not collect, process, or store credit card numbers, debit card numbers, CVV codes, or any other sensitive payment card data. All payments are handled entirely by third-party payment processors.

The installed Software communicates with our servers through licensing and tracking APIs. These APIs collect only the limited information required for licensing and software tracking:

This information is used only for:

• License management,
• Software activation, and
• Software usage tracking.

This information is never shared with third parties and is never used for marketing purposes.

We do not store your Software database on our servers. With respect to the data you create in the Software — your cheques, payees, records, and settings — the application is completely offline. All of that data resides only on your own computer.

• Because we never possess a copy of your Software database, we are not responsible for backups or data recovery of that data.
• You are solely responsible for creating and maintaining your own backups of the data stored on your computer.

The limited licensing and usage information described in the section above is the only data the Software sends to us; your actual cheque and business data is never transmitted to or stored by us.

We collect information through the following means:

• Registration, profile, and checkout forms — when you create an account, update your details, or purchase a license.
• Payment flows — transaction metadata (not card data) is returned to us by the payment processor after a successful payment.
• Software licensing & tracking APIs — the installed Software sends the limited information described above when it is activated, verified, checks for updates or notifications, or reports usage.
• Live chat and WhatsApp — when you initiate a support conversation, your messages and contact details are received and retained.
• Email correspondence — messages you send to chequemaster.com@gmail.com.

We use the information we collect only for the following purposes:

• Account management — to create, authenticate, and maintain your account.
• License management & activation — to issue, activate, verify, and manage your Software license.
• Order processing — to verify and record your purchase in conjunction with our payment processors.
• Customer support — to respond to your queries, troubleshoot issues, and process refund requests.
• Service communications — to send order confirmations, license details, and critical service notices.
• Security and fraud prevention — to detect and prevent unauthorized access, misuse, and other harmful activity.
• Legal compliance — to meet obligations under applicable Indian law.

We will not use your personal data for unsolicited marketing without your prior consent. If we introduce any marketing communications in future, you will be given a clear and easy way to opt out.

Essential Session Cookies. Our website uses session cookies solely to keep you logged in and to protect forms against cross-site request forgery while you use the site. These cookies are removed automatically when the session ends. Without them, you cannot stay signed in to your account.

Live Chat Tool. Our embedded live chat widget (Tawk.to) may set cookies or collect session data in order to provide chat functionality. Please refer to Tawk.to's privacy policy for details of their data practices.

No Advertising Cookies. We do not use cookies for advertising, retargeting, or behavioural profiling, and we have not enabled any advertising network on our website.

Managing Cookies. You can control or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to your account.

We Do Not Sell Your Data. We do not sell, rent, trade, or otherwise transfer your personally identifiable information to any third party for their independent commercial purposes.

Service Providers. We share data only with the following third-party services, strictly as necessary to operate the website, licensing, and support:

All service providers are permitted to use your data only as necessary to perform services on our behalf and not for their own independent purposes.

Legal Disclosure. We may disclose your personal information if required to do so by law, court order, or competent government authority, or where we reasonably believe such disclosure is necessary to protect our rights, prevent fraud, or protect the safety of any person.

We take the following measures to protect the personal information held on our website and licensing servers from unauthorized access, disclosure, alteration, or destruction:

• All data transmitted between your browser and chequemaster.com is encrypted using SSL/TLS.
• Access to stored account and transaction information is restricted to authorized system processes.
• We do not store any sensitive financial data — card numbers, CVV codes, or bank account numbers are never held on our systems.

Important: No system is completely secure. While we implement reasonable security measures, we cannot guarantee that data held on our servers will never be accessed in an unauthorized manner. Separately, the data you create inside the Software is stored only on your own computer and its security is your responsibility. In the event of a data breach on our systems that poses a significant risk to your rights, we will notify affected users by email within a reasonable time of becoming aware of the breach.

• Account data: Personal data associated with your account is retained for as long as your account remains active.
• Transaction records: Basic transaction metadata (amounts, dates, reference IDs, license keys) may be retained for a period necessary to meet legal, accounting, and license-management obligations.
• Support communications: Records of your support correspondence are retained for a reasonable period to facilitate customer service and dispute resolution.
• Software data: We do not hold your Software database at all. Any backups of that data are your responsibility, as described above.

In relation to the personal data we hold, you have the following rights:

• Right to access: You can view the personal information held in your account at any time by logging in and visiting your My Account page.
• Right to rectification: You can correct inaccurate or incomplete information directly from your My Account page after logging in.
• Right to deletion: You may request permanent deletion of your account and all associated personal data by emailing chequemaster.com@gmail.com. Please note that deletion is irreversible and may affect your ability to receive future license support.
• Right to opt out of communications: To stop receiving emails from us, email chequemaster.com@gmail.com and we will remove you from all correspondence promptly.
• Right under Indian law: In accordance with the Information Technology Act, 2000 and the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023, you have the right to review, correct, and (in applicable circumstances) withdraw consent for processing of personal data we hold about you.

To exercise any of these rights, contact us at chequemaster.com@gmail.com. We will respond within a reasonable time.

ChequeMaster is intended for adult and business users. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately at chequemaster.com@gmail.com. We will delete such information as promptly as possible upon verification.

ChequeMaster is designed for use in India and international markets where paper cheques are in active use. The Software is not designed or optimized for use in the United States or Canada, where cheque and check printing systems differ significantly from those supported by this product.

This Privacy Policy is governed by Indian law. If you are accessing the website or using the Software from outside India, you acknowledge and consent to the transfer and processing of your personal data in India in accordance with this policy.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes — those that significantly affect how we collect or use your data — we will make reasonable efforts to notify registered users via email or an in-site notice before the change takes effect.

Your continued use of the website or Software after the effective date of any revision constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

For any questions, concerns, or requests relating to this Privacy Policy or how your personal data is handled, please reach us via WhatsApp (preferred — available on our website), Email at chequemaster.com@gmail.com, or Live Chat on chequemaster.com during online hours.

We do not provide telephone support. WhatsApp is our fastest response channel; email and live chat may take longer.

This Privacy Policy is governed by and construed in accordance with the laws of India, including (as applicable):

• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023
• The Consumer Protection Act, 2019

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat, India.